.mu-game-feedback-history,
.mu-feedback-guidance {
  background:
    linear-gradient(135deg, rgba(177, 137, 72, 0.08), transparent 34%),
    #0d1824;
  border: 1px solid #4b3e2b;
  box-shadow: 0 18px 52px rgba(0, 0, 0, 0.28);
  color: #dce3ec;
  margin-bottom: 24px;
  padding: 22px;
}

.mu-game-feedback-history__heading {
  align-items: start;
  display: flex;
  gap: 18px;
  justify-content: space-between;
}

.mu-game-feedback-history h2 {
  color: #dbbd7f;
  font-family: Georgia, "Songti SC", serif;
  letter-spacing: 0.06em;
  margin: 0;
}

.mu-game-feedback-history__heading p,
.mu-feedback-guidance p {
  color: #94a2b4;
  line-height: 1.65;
  margin: 7px 0 0;
}

.mu-game-feedback-history__heading > span {
  border: 1px solid #745c35;
  color: #d7b675;
  flex: none;
  font-size: 11px;
  letter-spacing: 0.14em;
  padding: 5px 9px;
}

.mu-game-feedback-history__list {
  display: grid;
  gap: 12px;
  margin-top: 20px;
}

.mu-game-ticket {
  background: #09131e;
  border: 1px solid #26394d;
  border-left: 3px solid #4d7daf;
  padding: 17px 18px;
}

.mu-game-ticket.is-report {
  border-left-color: #a64c43;
}

.mu-game-ticket header {
  align-items: center;
  display: flex;
  gap: 14px;
  justify-content: space-between;
}

.mu-game-ticket header div {
  align-items: baseline;
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
}

.mu-game-ticket b { color: #e0c388; }
.mu-game-ticket strong { color: #8293a8; font: 11px/1.3 ui-monospace, monospace; }
.mu-game-ticket__status {
  --mu-status-background: rgba(80, 102, 126, 0.2);
  --mu-status-border: #566b82;
  --mu-status-color: #b7c8d9;
  align-items: center;
  background:
    linear-gradient(180deg, rgba(255, 255, 255, 0.055), transparent),
    var(--mu-status-background);
  border: 1px solid var(--mu-status-border);
  border-radius: 999px;
  box-shadow:
    inset 0 1px rgba(255, 255, 255, 0.06),
    0 0 18px rgba(0, 0, 0, 0.16);
  color: var(--mu-status-color);
  display: inline-flex;
  flex: none;
  font-size: 11px;
  font-weight: 700;
  font-style: normal;
  gap: 7px;
  letter-spacing: 0.08em;
  min-height: 26px;
  padding: 4px 10px 4px 8px;
  white-space: nowrap;
}

.mu-game-ticket__status::before {
  background: currentColor;
  border-radius: 50%;
  box-shadow: 0 0 8px currentColor;
  content: "";
  height: 6px;
  width: 6px;
}

.mu-game-ticket__status.is-submitted {
  --mu-status-background: rgba(145, 96, 19, 0.25);
  --mu-status-border: #8d6b30;
  --mu-status-color: #f2c66f;
}

.mu-game-ticket__status.is-triaged {
  --mu-status-background: rgba(91, 67, 133, 0.25);
  --mu-status-border: #735b9b;
  --mu-status-color: #cdb5f5;
}

.mu-game-ticket__status.is-in_progress {
  --mu-status-background: rgba(31, 103, 147, 0.25);
  --mu-status-border: #3d82aa;
  --mu-status-color: #84d1ff;
}

.mu-game-ticket__status.is-in_progress::before {
  animation: mu-status-pulse 1.8s ease-in-out infinite;
}

.mu-game-ticket__status.is-resolved {
  --mu-status-background: rgba(40, 111, 69, 0.25);
  --mu-status-border: #4a865f;
  --mu-status-color: #86dda7;
}

.mu-game-ticket__status.is-closed {
  --mu-status-background: rgba(86, 93, 102, 0.2);
  --mu-status-border: #59626d;
  --mu-status-color: #a7b0ba;
}

@keyframes mu-status-pulse {
  0%,
  100% { opacity: 0.55; transform: scale(0.82); }
  50% { opacity: 1; transform: scale(1.12); }
}

.mu-game-ticket > p {
  color: #d5d9df;
  margin: 13px 0;
  white-space: pre-wrap;
}

.mu-game-ticket__reply {
  background: rgba(215, 182, 117, 0.08);
  border: 1px solid rgba(215, 182, 117, 0.32);
  border-left: 3px solid #d7b675;
  margin: 13px 0;
  padding: 11px 13px;
}

.mu-game-ticket__reply strong {
  color: #d7b675;
  display: block;
  font-size: 12px;
  letter-spacing: 0.08em;
}

.mu-game-ticket__reply p {
  color: #e4e8ed;
  margin: 5px 0 2px;
  white-space: pre-wrap;
}

.mu-game-ticket__reply time {
  color: #7f8d9d;
  font-size: 11px;
}

.mu-game-ticket__evidence {
  border-top: 1px solid #233243;
  display: grid;
  gap: 9px 16px;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  padding-top: 13px;
}

.mu-game-ticket__evidence span { color: #c2cad5; font-size: 12px; }
.mu-game-ticket__evidence small { color: #738398; display: block; margin-bottom: 2px; }
.mu-game-ticket__evidence a { color: #d7b675; font-size: 12px; }
.mu-game-feedback-history__empty { color: #8998aa; margin: 20px 0 0; }

.mu-feedback-guidance strong { color: #dbbd7f; }
.mu-feedback-guidance small { color: #738398; }
.mu-feedback-guidance kbd {
  background: #17283a;
  border: 1px solid #5c4a2e;
  color: #e4c982;
  padding: 1px 6px;
}

/*
 * The base feedback page is a two-column grid: the form belongs in the wide
 * column and the help panel belongs in the narrow column. The guidance card is
 * injected before both, so it must span the grid explicitly instead of
 * auto-placing the form into the 300px sidebar.
 */
@media (min-width: 1025px) {
  .account-feedback-layout > .mu-feedback-guidance {
    grid-column: 1 / -1;
    grid-row: 1;
    margin-bottom: 0;
  }

  .account-feedback-layout > .account-feedback-form {
    grid-column: 1;
    grid-row: 2;
  }

  .account-feedback-layout > .account-feedback-help {
    grid-column: 2;
    grid-row: 2;
  }
}

@media (max-width: 720px) {
  .mu-game-feedback-history,
  .mu-feedback-guidance { padding: 16px; }
  .mu-game-feedback-history__heading { display: block; }
  .mu-game-feedback-history__heading > span { display: inline-block; margin-top: 12px; }
  .mu-game-ticket__evidence { grid-template-columns: 1fr; }
}

@media (prefers-reduced-motion: reduce) {
  .mu-game-ticket { scroll-behavior: auto; }
  .mu-game-ticket__status.is-in_progress::before { animation: none; }
}